Careers - High Point Clinical Trials Center



Interested in joining the HPCTC team and contributing to global health? Qualified applicants may submit their resume or CV to our HR Department at


Recruitment Coordinator

Date updated: 08/16/2018


The Recruitment Coordinator is Responsible for pre-screening and screening activities to maintain an adequate number of study participants for clinical research studies. This position reports to the Senior Director of Screening and Recruitment.


Essential Functions
  • Performs searches of database, past studies and past scripts to identify potential study participants
  • Answers phone or returns phone calls to and from potential study participants to gather relevant information in screening potential study participants by phone
  • Ensures all calls to study participants are returned in a timely manner
  • Sets up appointments with potential study participants for screening visits
  • Keeps track of all calls and source of calls to track referral sources and success of ad campaigns
  • Maintains all recruitment scripts in an organized manner
  • Ensures recruiting and database documentation is completed accurately and in compliance with HIPAA and SOPs
  • Professionally represent company in the community and at its events
  • Reads and has knowledge of study protocols
  • Ensures study participant’s confidentiality and HIPAA compliance.


  • Able to represent HPCTC in a professional manner
  • A strong team player
  • Customer Service or other phone based experience
  • Excellent verbal and written communication and computer skills
  • Multi-tasking capabilities
  • Ability to provide positive first impressions
  • Interest in Clinical Research, Medical Science, Healthcare field
  • Bilingual (English and Spanish) candidates preferred


Senior Clinical Research Coordinator

Date updated: 05/3/2018


Acts as a lead in the Clinical Research Coordinator Team supporting the Vice-President of Clinical Pharmacology Services in the clinical conduct of research studies at the clinical research center.


Essential Functions
  • Performs all job responsibilities in accordance with standards of Good Clinical Practice (GCP), clinic SOPs, OSHA guidelines, Federal and local regulations
  • Completes all required training programs per company requirements and as applicable to study protocols
  • Reports to Vice President, Clinical Pharmacology Services on all administrative, logistical, staff related site issues
  • Responsible to the Principal Investigator (PI) on all medical and compliance aspects of study conduct for specific studies
  • Ensures overall understanding of protocols and generally, serves as the back-up CRC on designated studies. May serve as a primary CRC as dictated by resource management, complexity of project, or other strategic considerations.
  • Mentors, but does not directly manage/supervise, more junior CRCs with operational oversight of clinical conduct to ensure compliance
  • Ensures Sponsor, CRO, and study participants confidentiality and HIPAA compliance
  • Attends Site Initiation Visit (SIV), and other study related meetings as required


As per Job Description and as trained and delegated by the Medical Director or Principal Investigator and as allowed by sponsor:

  • Leads the development and creation of clinical source documents, tools, and processes
  • Ensures study binders and source documents are available for study conduct
  • Performs quality checks on study documents
  • Ensures documents are filed, organized and stored properly and in a timely manner
  • Assists in ensuring activity time points are met
  • Assists regulatory staff as needed
  • Ensures study data entry and query resolution is completed in a timely manner
  • Assists with training documentation and coordinating staff training
  • If trained and delegated, performs study procedures (including EKGs/vital signs/meals/phlebotomy and lab processing)
  • Organizes study supplies and overseeing study logistics
  • Assists with recruitment activities and represents company at community events
  • If delegated, performs informed consent process, and collects medical histories



Education and Experience

Basic Qualifications:

  • Bachelors Degree or Higher in related, science or medicine related major.
  • Previous clinical research experience (10+ years) preferred.
  • Ability to work under pressure in a fast-paced environment with parallel and competing priorities
  • Ability to work in compliance in a highly regulated environment

Preferred Qualifications:

    • Excellent verbal and written communication skills, presentation skills, as well as computer skills.
    • Computer skills, including MS Word, PowerPoint, Excel, Outlook
    • Excellent time management and critical thinking skills.
    • Robust (10+ yrs) previous experience in a clinical research unit or CRC certification.
    • Competent in performing medical tasks (such as taking vital signs, EKG, drawing blood, etc.)
    • Ability to interact positively with all levels of staff and liaise successfully with all levels of management.
    • Flexible Schedule
    • Positive public relations skills with ability to provide positive first impressions to all visitors.
    • Able to represent HPCTC in a professional manner at community events and meetings
    • A strong team player.